Contact Bayer04Fans
Questions about a BAPE shirt, sizing, shipping, or returns? We’re here to help.
- Authenticity guaranteed
- Fast, secure support
- Los Angeles based
Customer Service Hours
- Mon – Fri: 9:00 AM – 6:00 PM PST
- Saturday: 10:00 AM – 4:00 PM PST
- Sunday: Closed
Need help fast? Include your order number in the subject line.
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Fill out the form and we’ll get back to you within one business day.
Secure payments
Fast shipping
Authenticity guaranteed
Find us
847 Fairfax Avenue, Los Angeles, CA 90036, United States
Frequently asked questions
How do you verify a BAPE tee before listing?
We verify the source, check labels and construction against our tag library, inspect print edges and stitches, and add macro photos. Two team members sign off before the item goes live.
What size should I choose for a boxy fit?
Most BAPE tees already run boxy. Go true to size for a clean boxy line; size up one if you want extra drape at the waist and sleeve.
How should I wash my BAPE shirt?
Wash cold, inside out, and air dry flat or hang from the underarm. Avoid heat drying and avoid ironing directly on the print.
Do you accept returns?
Yes, returns are accepted when the item is in original condition with tags attached. We re-check authenticity and condition quickly to finalize the return or exchange.
Are your product photos of the exact item?
Yes. We shoot the exact piece you will receive, including close-ups of labels, stitches, and prints so you can verify details yourself.